Returns & Exchanges

At daals, we want you to love your new home additions, which is why we offer a straightforward 30-day return policy for items in their original condition and packaging. If your purchase isn't quite right, our team is here to help you navigate the return or exchange process quickly and easily.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our online returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Carefully disassemble your furniture if necessary and place all items back into their original packaging, ensuring all hardware and instructions are included.

• 3.
  Schedule Collection or Drop-off

  Choose between a courier collection for larger furniture pieces or a local drop-off point for smaller home accessories via our approved shipping partners.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund to your original payment method within 5 to 10 business days.